First Communications announces today that it will host a free Moving to the Cloud webinar on Wednesday February 15th at 1:00 PM CT. Register here. Buzzwords like cloud and hosted are swirling around us at breakneck speed, but do you really know what that means? The tried and true office land line phone is on its way out and quickly being replaced with cloud or hosted solutions. Employees and sales executives are on the go and need a quick, easy to use, mobile solution where they can have all their information at their fingertips. Your IT staff wants an easily scalable and low maintenance solution that answers everyone’s needs. Moving to a cloud based phone solution may be the answer...
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It’s happened to all of us at one time or another, you try to check out at a store and you are met with an, “I’m so sorry; our system is down. Any way you can only pay with cash.” Or another common scenario, you are calling a business regarding some incorrect charges on your account and the unfortunate reply you hear is: “We cannot view your account at the moment; our systems are not cooperating with us.” Now flip over to the business owner’s vantage point and imagine the thoughts going through their heads. Having downtime/network failures will cause at least one of the following backlashes: Loss of potential revenue Employees will have to manually phone/input every card transaction...
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In today’s corporate world, conference calls are the glue that brings people together. Conference calls reduce the total cost of ownership by decreasing travel costs immensely. It is not only essential for you to utilize web and audio conferencing, but to make sure you are using it correctly. These tips will ensure that your conference call will be effective and productive. 1. Is a Conference Call Necessary? When scheduling a conference call, you need to ask yourself, “Is this meeting necessary or can emails get it done?” Not every situation requires a conference call, but in truly urgent matters where real time response is required, this is the best option. 2. Who Really Needs To Be On the Call? After you...
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The data center colocation market is growing by leaps and bounds, driven largely by enterprises continuing to outsource IT infrastructure and adopt cloud solutions. According to researchers at Markets and Markets, the data center colocation market is estimated to reach a total market size of $55.31 billion by the end of 2021. With this growth comes segmentation, and new trends in types of colocation providers. Gartner describes the market at bifurcating into “pure” colocation, or providers offering purely space, power and communications, and “up the stack” higher-level service providers offering additional managed infrastructure services, cloud, security, interconnection and internetworking in addition to space, power and communications. In the second case, companies offering interconnection services has also come to mean connectivity...
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AKRON, OH, July 20, 2016 — First Communications, LLC (“First Communications”) applauds the leadership role the Federal Communications Commission (“FCC”) took in its vote on July 14 to adopt the Upper Microwave Flexible Use (“UMFU”) Report and Order. The new “Spectrum Frontiers” rules open up four millimeter wave spectrum bands for flexible mobile and fixed-use wireless broadband. The newly opened UMFU service bands are 28 GHz (27.5-28.35 GHz), 37 GHz (37-38.6 GHz), 39 GHz (38.6-40 GHz), and a new unlicensed band at 64-71 GHz. First Communications owns fifteen 28 GHz spectrum licenses in Ohio covering 95% of the state’s population with each license containing 1,150 MHZ of spectrum. First Communications has recently successfully released new, high bandwidth services utilizing its...
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We had a great turnout for our most recent Agent Webinar on Tuesday, February 23rd.  We had over 100 agents dial-in where we showed a live demo of our Cloud IP PBX Admin Portal, we discussed some of our current promotions, as well as, had a Question and Answer session. If you were not able to attend and would like to listen to the webinar in its entirety, you can do so by clicking the link below. Cloud IP PBX Admin Portal Demo
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First Communications has recently kicked off participating in community service events throughout the summer and fall season.  First Communications has partnered up with The Ronald McDonald House Charities (RMHC) from the Chicagoland area to assist with helping  families provide temporary lodging for families whose seriously ill children receive treatment locally. In August, we held our first annual bake sale in our Lombard office.  With the donations and participation  throughout the office and various departments, we were able to raise over $500!  In addition to our bake sale in early August, we also took part in “Battle of the Bags” activity to help fundraise additional money for RMHCs. This gave us the opportunity to contribute to charity with having some fun...
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If it is available in your area, Metro Ethernet warrants serious consideration for most SMBs if you have not made the move away from T1/TDM technology already.  What follows is a quick listing of benefits that your organization can likely derive from moving to Ethernet technology: 1)      Delivers Higher Bandwidth Simply put, the bandwidth that can be carried by T1 or any TDM technology is paltry compared to the almost limitless capacity of Ethernet over Fiber EoF) Bandwidths of 1-10Gbps or more are  routinely available on a single line, which is simply not possible with TDM technology. 2)      Lower Monthly Recurring Cost (MRC) At all but the very lowest levels of T1 service, which is inadequate bandwidth for most organizations,...
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A great deal of detailed information has surfaced regarding the infamous Target data security breach that affected the credit and debit card information of over 40 million Target shoppers over the holiday season. This breach was announced by Target on December 19th, 2013. Since that time, Target recently reported that its net profit for the critical 4th Quarter Holiday shopping season was down 46%, and that it had already incurred $61 Million in expenses related to the breach. The total cost of the breach is expected by some equities analysts to top $1 Billion dollars. If Target is found to have violated Payment Card Industry standards (PCI), they could be subject to huge fines related to this breach. It has...
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Target Corp. announced today that it was the victim of a large scale data theft involving up to 40 million credit and debit card accounts.  The theft reportedly occurred between Nov 27th and December 15th, and the thefts occurred at the store level and did not affect online transactions.  Black Friday marks the beginning of the busiest time of year for most retailers.   Target immediately notified law enforcement and regulatory authorities and financial institutions as soon as it discovered the theft, and has engaged a private security and forensic firm to investigate the incident as well as to prevent another incursion that might lead to another data theft.  Target has 1,797 Stores in the United States. I must admit that...
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