Business Case Studies

• Manufacturing Company

  

  You’re a manufacturing company with a team of outside sales representatives, and you need them to be accessible and accountable for their time when they are in the field. At your company, you have found that the representatives typically fax sales forms, and the forms often are misplaced or not received in a timely manner.

  How can First Communications help?

  By implementing solutions from First Communications, you can simplify and consolidate many of your business tasks without the need to utilize numerous providers. First Communications has solutions to meet your specific business needs, such as the Essential T1 with mobile and voice applications. With the Essential T1, your representatives can receive mobile calls while they are on the road, and they’ll never miss a fax with the Fax-to-Mail feature—faxes are sent directly to the user’s inbox.

• Financial Consulting Firm

  

  You’re a financial consulting firm with 20 employees, and your company currently has 25 voice lines. Each one of your employees has his/her own phone number, but some employees do not use their phones often during the day. Your firm also has two toll-free numbers, and you utilize at least 4,000 long distance minutes each month. As the manager of the firm, you know that protecting your data is important, but you have not yet had a chance to set up the necessary security.

  How can First Communications help?

  By implementing solutions from First Communications, you can achieve many of your business goals without the need to utilize numerous providers. The First Communications Essential PRI with data and voice applications will fulfill the needs of your growing firm. These applications provide you with included long-distance minutes, toll-free numbers and firewall and data backup. As the firm’s decision-maker, deciding to implement First Communications solutions helps you not only consolidate your services but also control and manage your monthly telecommunications spend.

• Legal Firm

  

  As a busy legal professional, it may be difficult to direct your time and energy toward the IT needs of your firm. However, it’s critical to protect the confidentiality of your clients, and you understand that data security plays a large role. Your partners and associates e-mail clients frequently, and company-administered e-mail addresses make your practice look professional and trustworthy.

  In addition, a heavy load of court cases and extensive legal research requires high-speed Internet with fast upload and download speeds. In addition, since you bill hourly, you need a way to easily document time spent with clients.

  How can First Communications help?

  By implementing solutions from First Communications, you can enhance the security and operational efficiency of your firm without the need to utilize numerous providers. The First Communications Essential T1 with data applications improves both security and functionality. With an included firewall and data backup, you can be sure that you are taking important measures in an effort to protect your clients’ privacy. In addition, First Communications’ convenient online billing system lets you easily view the length of client phone calls. Essential T1 with data applications also enables you to send messages to clients directly from your company-administered e-mail account.

• Healthcare Provider

  

  As a health care provider, your focus has to be on the service you provide to your patients—not on the technological needs of your practice. You also have an obligation to protect your clients’ privacy, which requires the ability to securely obtain patient records.

  How can First Communications help?

  By implementing solutions from First Communications, you can receive information quickly and securely without the need to utilize numerous providers. The Essential T1 with data applications can improve the organization of your medical office. The included data backup and firewall enhance your security and help protect sensitive information, as well as provide a permanent record of your patients’ medical history. With First Communications’ Fax-to-Mail feature, faxes are sent directly to your inbox, eliminating misplaced records and reducing the potential risk of exposed confidential documents.