Channel Manager

Channel Manager

Employment Status:  Full Time

FSLA status:  Exempt
REPORTS TO:  VP of Agent Sales


Agent Channel Manager is responsible for the management of sales opportunities with all designated partners, providing accurate and updated sales funnel.  This position participates in joint sales calls to customers and assisting the partners in closing FirstComm opportunities, escalation of any pricing, SLA or other issues as needed, management of all market development funds request and claims, coordination of local partner participation in events and training, coordination of partner access to Sales Engineering, Field Marketing and overlay resources as appropriate, assisting partners in broadening their product expertise and sales opportunities, striving for growth of Business Partners and Sub-Agents as well as driving product and promotional programs.

Essential Duties:
  • Meeting & Exceeding a monthly sales quota.
  • Keeping all partners profiled.
  • Maintaining an up-to-date sales funnel.
  • Attendance of First Comm conference calls, as designated by management.
  • Reading of all First Comm communications and maintaining a high level of knowledge on all First Comm products, programs and promotions.
  • A high level of knowledge of the features and benefits and requirements of the First Communications Agent Program and the ability to articulate it to partners along with the First Comm value proposition.
Minimum Requirements:
  • Historical & Documented attainment of sales quota.
  • Experience working and supporting indirect or partner based sales programs.
  • Telecommunications field sales experience.
  • Excellent verbal and written communication skills
  • Excellent organizational ability
  • Excellent time management skills
  • Minimum of 3-5 years in technology sales or marketing required.
  • 4 year College degree in Communications, Marketing or Business Administration is preferred

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