FirstComm is a trusted provider delivering transparent, custom-built communication solutions with a personal touch. With over 25 years of experience serving more than 7,000 customers nationwide, we help businesses grow by simplifying telecom and enhancing connections. Our future-ready solutions span cloud communications (UCaaS), secure connectivity (SD-WAN), voice, data, and managed services — all backed by expert guidance and dependable US-based support that’s available 24/7/365.
At FirstComm, we embody a “customer first” approach in everything we do. Our mission is to help businesses grow by making communication simple and reliable while providing exceptional customer service. Headquartered in Akron, Ohio, we’ve proudly served businesses across the U.S. for more than two decades, building trust through transparency and a relentless focus on service and support.
FirstComm is a people-first company, putting our customers at the heart of everything we do. We believe trust is earned through transparency, reliability, and doing what’s right, not what’s easy. By empowering our team and fostering a culture of care and collaboration, we’re able to deliver exceptional service every time.
At FirstComm, we believe in growth, collaboration, and purpose. We foster an environment that supports personal and professional development, encourages innovation, and values work-life balance. Whether we’re enhancing the tools we use to stay connected, creating better experiences for our customers, or giving back to our communities, our team is committed to building a future where everyone thrives.
FirstComm is regulated by the Federal Communications Commission (FCC) and state utility commissions to the extent applicable to your services. In addition, FirstComm’s terms and conditions, tariffs, applicable rates and rate changes, privacy statement, certain other terms, conditions and agreements may apply to doing business with FirstComm. At our discretion, such terms and conditions may be subject to change at any time. Therefore, you should check our website periodically for changes. Please note that your use of the FirstComm website is governed by our Website Terms & Conditions.
