A Business Communications Company Built on Trust

FirstComm is a leading U.S. telecommunications company delivering reliable, scalable business communications solutions to organizations nationwide. We specialize in voice, data, cloud communications (UCaaS), SD-WAN, and managed network services, helping businesses stay connected, productive, and secure.

For more than a decade, FirstComm has partnered with thousands of organizations across healthcare, education, government, and enterprise sectors—providing customized solutions backed by responsive support and proven expertise.

Our Mission

At FirstComm, we embody a “customer first” approach in everything we do. Our mission is to help businesses grow by making communication simple and reliable while providing exceptional customer service. Headquartered in Akron, Ohio, we’ve proudly served businesses across the U.S. for more than two decades, building trust through transparency and a relentless focus on service and support. 

Who We Are

FirstComm was founded with a simple mission: make business communications easier, smarter, and more reliable. Today, we support over 7,000 customers nationwide, combining advanced technology with personalized service to deliver solutions that evolve with our customers’ needs.

Unlike one-size-fits-all providers, we take a consultative approach, designing communications solutions tailored to each organization’s infrastructure, goals, and growth plans.

What We Do

FirstComm delivers end-to-end business telecommunications solutions, including:

  • Voice & Data Services

  • Cloud Communications (UCaaS)

  • Enterprise Connectivity Solutions
  • SD-WAN & Network Optimization

  • Managed IT & Network Services

Our services are designed to enhance performance, simplify complexity, and deliver long-term scalability while maintaining the reliability businesses depend on.

Why Businesses Choose FirstComm

Organizations choose FirstComm because we offer more than connectivity. We deliver confidence.

  • Customized Solutions – Built around your business needs

  • Reliable Network Performance – Designed for uptime and scalability

  • Expert Support – Responsive, knowledgeable, and accessible

  • Nationwide Coverage – Serving businesses across the U.S.

  • Proven Experience – Trusted by thousands of organizations

We focus on long-term partnerships, not short-term transactions.

Life at FirstComm

At FirstComm, our people are our greatest strength. We foster a collaborative, inclusive environment where innovation and professional growth are encouraged. Our team is committed to delivering exceptional service because great technology is only as strong as the people behind it.

Connecting Businesses Since 1998

25+

Years of Experience

900+

Channel Partners

7000+

Customers

99.999%

SLA Level

Ready to Take the Next Step?

Whether you’re exploring new communications solutions or looking to optimize your existing network, FirstComm is here to help.

Looking for customer support? 

If you're an existing customer and have questions about your account or services, our customer support team is available to help 24/7/365. 

Contact Support