About Us

FirstComm is a leading technology solutions provider offering unparalleled cloud communications, data, voice, security, and managed services to over 35,000 businesses across the United States. From high-end cloud communications (UCaaS) to software defined networking (SD-WAN) and security, FirstComm offers everything a business needs to stay connected. The power of FirstComm stems from a blend of robust managed solutions and world-class customer support.

Our Mission

At FirstComm, we embody a “customer first” approach in everything we do. We strive to help our customers and partners in adopting digital network transformation by providing powerful communication and collaboration tools, best in class network connectivity and exceptional customer service. Headquartered in Akron, Ohio, FirstComm has been dedicated to helping customers nationwide for over 2 decades, with focus on providing agile business communications for years to come.

Our Values

At FirstComm, we strongly believe that the values we embody every day are what elevates our team from being “just another company”. Our values define who we are as humans and how we engage with those around us. That’s why we strive to ensure every experience embodies our core values:

Integrity… in everything we do
Customer Driven…as our clients mean everything
Accountability…to ensure we help you achieve success
Respect…for our customers, partners and one another
Excellence…always what we strive for in each endeavor


Life at FirstComm

FirstComm takes pride in fostering an environment that encourages personal and professional development, collaboration, a positive work-life balance. Whether it’s evolving our tools and resources to improve how we connect, finding new ways to nurture customer relationships, or giving back to our local communities, our team is always excited to grow and contribute however we can to create better opportunities for the future

Want to Connect With Us?

If you’re curious about pricing and functionality and want to see first-hand what our products can do for you, connect with us!