Akron, Ohio Feb 28th, 2025 — FirstComm today announced a strategic partnership with Clerk Chat to introduce FC Messenger powered by Clerk Chat—a next-generation SMS messaging solution that addresses the industry’s evolving 10DLC (10-Digit Long Code) compliance requirements and supports businesses seeking efficient, reliable ways to engage with their customers. With 10DLC regulations now being […]
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In today’s rapidly evolving business landscape, technology plays a pivotal role in shaping customer value/experience, operations, communication, and security. However, many organizations continue to rely on outdated systems, hindering their growth and efficiency. Research indicates that approximately 70% of digital transformation initiatives fail, often due to outdated infrastructure and a lack of strategic implementation. Additionally, […]
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If you’re part of the corporate world, there’s a good chance you’re already using Microsoft Teams (MS Teams) to help keep your workforce connected. And why not? With over 200 million daily users, Teams has quickly become one of the most powerful business collaboration tools available. But, here’s the secret: Microsoft Teams, on its own, […]
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Microsoft Teams has quickly become a staple for businesses of all sizes, offering easy chat, video conferencing, file sharing, and collaboration capabilities. But did you know you can also integrate traditional phone systems right into Teams? That’s right—Microsoft Teams is more than just a hub for team chats. With the right integrations, it can become […]
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As we head into 2025, more and more companies are realizing the power of Microsoft Teams, not just as a chat tool but as a complete communication hub—especially when it comes to integrating voice features. But why is this trend so important, and what makes these voice integrations such a big deal for your business? […]
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FAIRLAWN, Ohio – Jan 8, 2025– We’re excited to announce that Matt Cardenas has joined FirstComm as our new Vice President of Sales! Based in Tampa, FL, Matt brings a dynamic leadership style built on respect, trust, and honesty. Known for his ability to exceed sales goals and foster high-performing teams, Matt’s arrival marks an […]
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Unified communication is, among other things, a powerhouse for business communication. A reduction in various tools brings efficiency and productivity returns that are a boost to your business. According to a joint report from Qatalog and Cornell University, employees spend 59 minutes simply looking for information trapped within tools and applications in a typical day. […]
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There’s a balance that needs to be struck between technology solutions and relationship building. One will not fix the other and neither can be forced into making them work. You can imagine a square peg in a round hole-type situation. Cross-team collaboration needs to occur organically but aided by a lot of examples of how […]
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As one of the world’s leading technology companies and the brand that helped bring personal computers into the home, Microsoft provides a suite of hardware and software solutions that easily and efficiently run some of the top businesses across the globe. From a software perspective alone, we have email clients like Outlook, video conferencing with […]
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When connecting your Teams Phone to the outside world, Microsoft Teams Calling Plans may not be the best choice. Today, we’ll explain why by answering some common questions, highlighting a few key drawbacks, and introducing you to a much better option. Let’s get into it. First, Let’s Explain the Teams Phone Standard License Before we […]
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