How UCaaS Supports a Better Employee Experience As more organizations adapt to remote and hybrid work models, the way employees communicate has a direct impact on both productivity and workplace satisfaction. While Unified Communications as a Service (UCaaS) is often viewed through the lens of IT efficiency or customer service, it also plays a significant […]

In an era of rapidly evolving cyberattacks, small and medium-sized businesses (SMBs) face an unsettling reality: they are prime targets. While larger enterprises may dominate headlines when breaches occur, SMBs often present a more vulnerable and attractive target for cybercriminals. Limited budgets, small IT teams, and a false sense of security can leave significant gaps […]

In today’s rapidly evolving business landscape, technology plays a pivotal role in shaping customer value/experience, operations, communication, and security. However, many organizations continue to rely on outdated systems, hindering their growth and efficiency. Research indicates that approximately 70% of digital transformation initiatives fail, often due to outdated infrastructure and a lack of strategic implementation. Additionally, […]

FAIRLAWN, Ohio – Jan 8, 2025– We’re excited to announce that Matt Cardenas has joined FirstComm as our new Vice President of Sales! Based in Tampa, FL, Matt brings a dynamic leadership style built on respect, trust, and honesty. Known for his ability to exceed sales goals and foster high-performing teams, Matt’s arrival marks an […]