Channel Manager

POSITION TITLE: Channel Manager

REPORTS TO: Vice President of Sales

PURPOSE:  This position is a commissioned sales position that is responsible for generating revenue as a result of sales generated through the channel, which includes designated Regional partners, Subagents, and Strategic Partnerships.

 

GENERAL DESCRIPTION:  The Channel Manager is responsible for the management of sales opportunities with all designated partners, providing an accurate and updated sales funnel.  This position participates in joint sales calls to customers and assisting the partners in closing FirstComm opportunities, escalation of any pricing, SLA or other issues as needed, management of all market development funds request and claims, coordination of local partner participation in events and training, coordination of partner access to Sales Engineering, Field Marketing and overlay resources as appropriate, assisting partners in broadening their product expertise and sales opportunities, striving for growth of Business Partners and Sub-Agents as well as driving product and promotional programs.

 

ESSENTIAL DUTIES: 

  • Meeting & Exceeding a monthly sales quota.
  • Keeping all partners profiled.
  • Maintaining an up-to-date sales funnel.
  • Attendance of FirstComm conference calls, as designated by management.
  • Reading of all FirstComm communications and maintaining a high level of knowledge on all FirstComm products, programs and promotions.
  • A high level of knowledge of the features and benefits and requirements of the FirstComm’s Agent Program and the ability to articulate it to partners along with the FirstComm value proposition.

 

MINIMUM REQUIREMENTS:

  • Historical & documented attainment of sales quota.
  • Experience working and supporting indirect or partner-based sales programs.
  • Telecommunications field sales experience.
  • Excellent verbal and written communication skills
  • Excellent organizational ability
  • Excellent time management skills
  • Minimum of 3-5 years in technology sales or marketing required.
  • 4-year college degree in Communications, Marketing or Business Administration is preferred

 

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ABOUT FIRSTCOMM:

First Communications is a leading technology solutions provider offering data networking, voice, and managed services throughout the Midwest. Headquartered in Akron, Ohio, and with a 24x7x365 Network Management Center in Chicago, First Communications is dedicated to pairing effective customer communications with next-generation technology. Combined with a strong focus on the customer experience and operational expertise, First Communications bridges technology with world-class customer service.