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Hosted Design Associate


DEPARTMENT: 
Operations

POSITION TITLE:  Hosted Design Associate

REPORTS TO:  Manager, Hosted Design and Training


Job Summary:
This position will be responsible for Data Entry related to Cloud PBX product.


Responsibilities: 

  • Enter data as required into company applications or documentation.
  • Act as a Subject Matter Expert (SME) on Cloud PBX product and be a company resource when needed.
  • Serve as peer back up.
  • Reporting of activities as required.
  • Perform all other duties as assigned.

Specific Requirements, Skills, and Education

  • Detail oriented.
  • Ability to perform administrative tasks including data entry.
  • Strong analytical skills.
  • Must be able to multitask, work tight deadlines, and focus on project completion.
  • Excellent communication and interpersonal skills required in order to interact both orally and written with customers and management.
  • Microsoft Office experience (Excel, Word, PP).
  • Experience working with local networks, must be comfortable with LAN, switches, firewall, other network equipment.
  • Must be able to sit or stand for extended periods of time, lift up to 25 lbs. and perform other basic physical demands of the position as needed.
  • Valid driver’s license.