How to Videos : Accession Desktop

Learn how to get started with Accession Desktop, make calls, manage contacts,

instant messaging, presence and initiating a meeting with Accession

How to Videos: Accession Mobile

Learn how to get started with Accession Mobile, make calls, using call jump feature,

using call manager, initiating meeting and managing voicemail.

How to Change Your Existing Voicemail PIN

Learn how to change an existing voicemail pin through the

First Communications User CommPortal.

How to Set Up Speed Dials

Learn how to set up speed dials through the

First Communications User CommPortal.

How to Set Up Simultaneous Ring

Learn how to set up and make changes to simultaneous ring through

the First Communications User CommPortal.

How to Forward Calls

Learn how to change the settings of call forwarding through

the First Communications User CommPortal.

How to Program Line Keys

Learn how to program line keys through the First Communications

User CommPortal.

How to Reset a User’s CommPortal Password

Learn how to reset a user’s CommPortal password through the

First Communications Business Group Admin Portal.

How to Set Up Voicemail

Learn how to set up your voicemail on your office desk

phone.

How to Program Enhanced Monitoring

Learn how to program enhanced monitoring through the

First Communications User CommPortal.

How to Add & Remove Short Codes

Learn how to add and remove short codes through the First Communications

Business Group Admin Portal.

How to Videos : CommPortal BG Admin

Learn how to get started with CommPortal Business Group Admin, using call manager,

resetting user passwords, sub admin, easy attendant, assigning users and

adding extensions.