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Ethernet

ETHERNET OVERVIEW

Can your current network meet the considerable demands of your growing business? Expansion of locations locally or nationally are critical to the success of your business plan.  Employees at remote locations need access to the same mission critical applications that employees at the company HQ need.  The bandwidth needs of your business fluctuate depending on a number of factors, which can cause serious problems if not addressed.

IT staff within your organization must have the specialized skills to manage this network and the changing requirements.  This all needs to be done within your budget, which is always a challenge.  Ethernet can be a great solution  for connectivity requirements of growing and far reaching enterprises.

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Features & Benefits

Outgrown Your T1?

Upgrade to the latest technology with simple and scalable Ethernet, delivered via Fiber or Copper. If your business needs more bandwidth, First Communications has the solution that you  need for a price that your business can afford.

Need More Bandwidth?

Cloud applications need lots of bandwidth. Fast, symmetrical access with speeds from 10Mbps up to 1Gbps.

Need to Reduce Costs?

Ethernet connectivity is up to 50% less expensive than comparable T1 or DS3 service.

Need to Simplify Demands on IT Staff?

Enables high quality for mission critical business applications like Voice over IP (VoIP), credit card transactions, video, and other mission critical enterprise applications.

Highly Scalable

Grows with your business, and doesn’t require additional equipment and capital expenditures.

Reliable & Secure

Guaranteed 99.999% network availability backed by a robust SLA.

Rapidly Deploy Using Existing Infrastructure

No need to purchase expensive equipment or replace circuits when upgrading service.

Superior Support 24x7x365

Our experienced and responsive technical experts offer superior customer support whenever you need it.

Product Details

Ethernet Technology Ethernet is different than a Bonded T1 connection because it uses a loop-bonding technology, while T1s use a link-bonding technology. Although both are effective, loop-bonding is a newer technology that reduces overhead and deals with loop failure more efficiently. That means more bandwidth remains available for applications and your connection is less likely to suffer if one loop fails.
Speed Symmetrical speed options: 3 Mbps up to 1Gbps depending on delivery method (Copper vs Fiber)
IP Addresses Includes a block of 8 static IP addresses.
Service Level Agreement The following service level targets are financially backed by available invoice service credits:

  • Monthly service level availability
  • Response times
  • Data delivery
  • Installation based on Ethernet subscription speed
Installation Professional installation and set up of your Ethernet service.
Support Expert support agents and technicians available 24x7x365, even on weekends and holidays.
Account Management The online management tool makes it easy to check your order status, update your account, and pay your bill at any time.
Availability Across all major markets in the U.S.
Proactive Monitoring Enables First Communications to identify and resolve your network issues 24x7x365—often before you are aware of them.

Customize Your Solution

Experience the First Communications Service Difference

We are 100% committed to providing you with the highest level of customer service in the industry. To accomplish this, we provide you with a team of 3 dedicated, highly trained and empowered specialists to ensure a superior service delivery experience. Here is what to expect from First Communications:

Customized Solution

Your dedicated, highly experienced Sales Engineer will perform a thorough assessment of your current environment and service needs, and will work with you to design a customized solution.

Smooth Professional Implementation

Your dedicated and experienced Project Coordinator will guide you through the implementation process, so that your custom designed solution is installed in a seamless and professional manner.

Superior Support

After installation, your dedicated Customer Relationship Manager (CRM) will serve as a single point of contact. As your business and network needs grow, your CRM can assist with configuration changes, the addition of new locations, or any other support you might need.

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