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FirstComm Expands the Capabilities of Microsoft Teams for Your Business

Team Collaboration is Growing Unified Communications (UC) has been on the rise to keep business collaboration alive in the time of COVID-19. Among the UC platforms, Microsoft Teams has shown to be one of the most popular. It has the advantage as a free addon with some of the Microsoft Office 365 licenses, making it accessible for anyone with these

Massive Growth in Remote Work Shows Promising Potential

Although the impact of COVID-19 has only been affecting the U.S. since the beginning of this year, massive changes have already cemented themselves in the way businesses function. Already, Unified Communication Platforms have gained an extreme boost in success. Zoom has reported a 169% growth in revenue when comparing their first quarter of 2020 to

Keeping Remote Communications Strong Through COVID-19 Challenges

  As the corona virus (COVID-19) continues to evolve across the globe, gaining momentum towards the shift from epidemic to pandemic, companies of all shapes and sizes are embracing workforce mobility to keep their workforce safe. There has never been a more crucial time to implement proper mobility solutions to ensure business communications stay strong

Over-Paying For Your Business Phone?

  What To Know About Total Cost of Ownership:   Reduce Risk, Save Money with Cloud-Based Virtual Phone Systems You probably already know the importance of conducting a TCO evaluation before you purchase new technology. TCO, or Total Cost of Ownership, is a methodology that provides an estimated financial analysis of the asset in question.

Private vs Public Connection to the Cloud

As many companies switch their IT infrastructure to the cloud, the question about a whether a private or a public connection to the cloud often comes up. In your search, there are three key factors that often help you choose which direction is right for you; performance, security, and cost. Performance With a public connection,

Data Center Trends to Watch in 2017

A recent survey by 451 Research found that most organizations will close their smaller, local data centers and server rooms within the next two years. IT leaders and financial directors are realizing that owning, operating and maintaining a data center may not be the best use of their resources. With the average U.S. data center approaching 20

Why You Should Host Your Business Communications in the Cloud

Buzzwords like cloud and hosted are swirling around us at breakneck speed, but do you really know what that means? The tried and true office land line phone is on its way out and quickly being replaced with cloud or hosted solutions. Employees and sales executives are on the go and need a quick, easy

The Different Costs Associated with Network Outages…What is Your Backup Plan?

It’s happened to all of us at one time or another, you try to check out at a store and you are met with an, “I’m so sorry; our system is down. Any way you can only pay with cash.” Or another common scenario, you are calling a business regarding some incorrect charges on your

Three Key Considerations When Choosing the Right Colocation Provider for Your Business

The data center colocation market is growing by leaps and bounds, driven largely by enterprises continuing to outsource IT infrastructure and adopt cloud solutions. According to researchers at Markets and Markets, the data center colocation market is estimated to reach a total market size of $55.31 billion by the end of 2021. With this growth

Tips to Improve the Quality of Your Conference Calls

In today’s corporate world, conference calls are the glue that brings people together. Conference calls reduce the total cost of ownership by decreasing travel costs immensely. It is not only essential for you to utilize web and audio conferencing, but to make sure you are using it correctly. These tips will ensure that your conference call

Top Ten Benefits of Metro Ethernet vs T1 Service

If it is available in your area, Metro Ethernet warrants serious consideration for most SMBs if you have not made the move away from T1/TDM technology already.  What follows is a quick listing of benefits that your organization can likely derive from moving to Ethernet technology: 1)      Delivers Higher Bandwidth Simply put, the bandwidth that