As we head into 2025, more and more companies are realizing the power of Microsoft Teams, not just as a chat tool but as a complete communication hub—especially when it comes to integrating voice features. But why is this trend so important, and what makes these voice integrations such a big deal for your business? […]
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Companies put off upgrading to UCaaS (a.k.a. hosted phone systems) for many reasons. Some are unsure how to make the transition effectively, while others feel they just don’t know enough about it yet. Still, many aren’t convinced that it’s the right decision for their business. Regardless of your reasoning, we’re here to tell you that […]
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Customers are the backbone of your business, and how they are treated, remembered, and appreciated are all factors that influence how they view your business relationship. If you only focus on a single aspect of your business, typically it’s the product or service, you’re missing out on repeat customers and organic brand evangelists. According to […]
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Corporations run on strategy. From marketing campaigns to financial forecasts, most of us have a plan for everything – except customer experience (CX). Whether they mean to or not, most businesses leave CX up to chance. And today, we will show you why that should change as soon as possible. Why You Should Have a […]
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Finding an excellent channel partner program is a lot like finding a needle in a pile of needles. Each one promises stellar products, great ROI, and white-glove support. But who can actually deliver on their promises? This blog will help you find out. We’ve used our twenty years of industry experience to compile ten tips […]
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