As we head into 2025, more and more companies are realizing the power of Microsoft Teams, not just as a chat tool but as a complete communication hub—especially when it comes to integrating voice features. But why is this trend so important, and what makes these voice integrations such a big deal for your business? […]
Read More
There’s a balance that needs to be struck between technology solutions and relationship building. One will not fix the other and neither can be forced into making them work. You can imagine a square peg in a round hole-type situation. Cross-team collaboration needs to occur organically but aided by a lot of examples of how […]
Read More
Companies put off upgrading to UCaaS (a.k.a. hosted phone systems) for many reasons. Some are unsure how to make the transition effectively, while others feel they just don’t know enough about it yet. Still, many aren’t convinced that it’s the right decision for their business. Regardless of your reasoning, we’re here to tell you that […]
Read More
More than half of adults in the United States do not own—or even use—a landline. Over the past twenty years, the number of households with operational landlines has plummeted from 90 percent to less than 30 percent. Businesses aren’t too far behind. Many companies are choosing to abandon traditional copper landlines in favor of a […]
Read More
